HARD KNOCKSCONSULTING
Local Conditions
Exposure here is a physical fact rather than a marketing line, and it changes both the damage and the argument.
Sustained winds off open water arrive at the structure without shelter, and driven rain penetrates wall assemblies under pressure. Water entering through a wall in a windstorm is a different argument than a roof leak, and it needs to be documented as wind-driven rather than recharacterized as long-term intrusion.
Ice movement and shove along the river and lakefront damages seawalls, docks, hoists, and boathouses. Those sit under other-structures coverage with a limit far below the dwelling, and some policies exclude ice and freezing damage to them entirely. Read the schedule before winter rather than after.
Decorative shingle, turned wood, original glass, slate, and steep complex rooflines. Specialty materials on every count, and steep pitches that generate legitimate steep and high charges routinely omitted from an estimate.
Occupancy is the recurring issue. Frozen-pipe coverage generally excepts only a building that was vacant or unoccupied where heat was not maintained or the system not drained — a narrower condition than most denial letters imply.
Areas Covered
Across the city and up and down the shoreline.
Local Questions
What comes up most on files here.
Wind-driven rain is treated differently than a roof leak, and some policies address it specifically. What matters is documenting the wind event, its direction, and the point of entry through the wall assembly. Without that, carriers recharacterize it as long-term water intrusion and deny it as maintenance.
Check the other-structures schedule and the exclusions first. Docks, hoists, seawalls, and boathouses carry a limit that is a fraction of the dwelling coverage, and damage from ice or freezing to those structures is excluded under many forms. Knowing before the season is worth more than arguing after it.
Frequently covered. The exception generally requires both that the building was vacant or unoccupied and that heat was not maintained or the water shut off and drained. A furnace that failed on its own does not satisfy it. Gather thermostat, utility, and service records immediately.
Yes, roughly an hour from the Royal Oak office. Waterfront and seasonal properties in particular need someone physically present, because ice and occupancy evidence is not legible from photographs and it disappears quickly.
By Loss Type
The relevant loss pages: wind and storm, ice dams and frozen pipes, and water damage.
Port Huron
Send the estimate or the denial letter. Wind-driven rain and shoreline ice are the two most misread losses here.
HARD KNOCKS CONSULTING
220 South Main Street
Royal Oak, MI 48067
(947) 241-2950
stanley@hardknocksconsulting.com