HARD KNOCKSCONSULTING
Local Conditions
Age gets used against you here. Depreciation, pre-existing-condition arguments, and occupancy questions come up on Wayne County files far more than they do elsewhere.
Plaster and lath, wood windows, original service. Carriers depreciate these heavily and lean on pre-existing condition — both are answerable with the right documentation, and both go unanswered when nobody pushes.
Scrapping, theft of copper and mechanicals, malicious mischief. The dispute is usually the vacancy clause and how many consecutive days the property sat — a factual question, not a judgment call.
The Grosse Pointes, Indian Village, Boston-Edison, Palmer Woods. Slate, clay tile, copper, leaded glass, and plaster millwork — specialty trades that generic price-list entries do not cover.
Lincoln Park, Wyandotte, Ecorse, River Rouge. Basement flooding events arrive by the thousand at once, which is when carriers process fastest and scope thinnest.
Losses We Handle Here
Older balloon-framed homes carry fire and smoke through wall cavities. Soot in the return air system is a replacement question, not a cleaning question.
Combined-sewer backup, failed supply lines, and frozen pipes in unheated units. Category 3 water sets the removal scope, and that scope is routinely cut.
Stripped mechanicals, cut lines, broken openings. Consequential water damage from a stolen line is usually a separate covered loss from the theft itself.
Multi-layer tear-offs, old decking, and discontinued profiles. Once a roof has two layers, a slope repair is rarely a code-compliant answer.
Cities Served
If your community is not listed, it is still almost certainly covered — call and ask.
City Pages
Housing stock, neighborhoods, and the specific losses that recur in each.
By Loss Type
Every peril has its own script of carrier positions and its own documentation burden. These break down what to expect before you call.
Local Questions
The questions that come up most on files in this county. If yours is not here, ask it on the review form.
Possibly, and this is the central Wayne County coverage fight. Vacancy provisions typically require a specific number of consecutive days of vacancy, and vacant is not the same as unoccupied — a furnished house between tenants is often unoccupied rather than vacant. It is a factual question answered with dates, utility records, and lease documents, not a judgment call.
Age gets used against Wayne County property owners more than anywhere else in the region. Plaster and lath, wood windows, and original service do depreciate, but depreciation is a calculation with a basis, and pre-existing condition is a claim that requires evidence. Both are answerable when someone documents the actual condition rather than accepting a characterization.
Lincoln Park, Wyandotte, Ecorse, and River Rouge sit on combined systems that surcharge in heavy rain. Repeat events raise two issues: whether this loss is separately covered, and whether the carrier will argue the condition was known and therefore expected. Documenting each event as a discrete occurrence is what keeps the second argument from taking hold.
It can substantially. Indian Village, Boston-Edison, Palmer Woods, and the Grosse Pointe districts carry review requirements that constrain materials and methods, which is ordinance-and-law territory. If the district will not let you replace leaded glass or slate with a modern substitute, the cost of complying is part of the loss and needs to be priced as such.
What Happens Next
You are never charged to find out whether you have a case. If the carrier's number is fair, I will tell you that and close the review.
Policy, the carrier's estimate, any photos. Missing pieces are fine — I can request most of the file directly.
In person, anywhere in Wayne County, usually within 48 hours. Measurements, moisture readings, and photographs that will hold up under review.
A written Xactimate scope and the coverage argument behind it, then I negotiate it — through appraisal if the carrier will not move.
Statewide
Wayne County
Free review, read personally, usually within one business day. No intake team and no call center.
HARD KNOCKS CONSULTING
220 South Main Street
Royal Oak, MI 48067
(947) 241-2950
stanley@hardknocksconsulting.com